With a number of special features, this side by side really does stand out from the rest. Direct touch dispenser which gives you the choice of water, crushed ice or ice cubes comes with a black and silver colour combination with LED lighting brings urban style to your kitchen. 0 fresh zone which is great for storing meat or fish hygienically at zero degrees. Another amazing feature is its smart diagnosis. This is a fast and easy way to troubleshoot issues with your appliance without waiting for an engineer to call. Simply make a call to the LG Customer Service Helpline, place the phone to the appliance, and the appliance will then send a signal back to a diagnosis computer.